To apply for a return or exchange, you must leave your order number or buyer's name and contact information.
Exchange, return it.
Please leave a Q&A inquiry for exchange and return.
You need to apply within 7 days of receiving the product to exchange it.
Please leave your order number.
(If you don't know the order number, please leave the buyer's name and contact information.)
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DHL will not be collected when exchanging.
Please send the product directly. When the product arrives, we will check the product and charge the exchange delivery fee through PayPal.
If the exchange delivery fee is paid by PayPal, the replacement product will depart.
It's where you send the replacement.
832, 34 Sajik-ro 8-gil, Jongno-gu, Seoul, Republic of Korea
03174
82-2-6261-1554
It's MAY&MA.
(Please send me your order number, buyer name, contact information, exchange product name, and size.)
About the return.
DHL will not be collected on return.
Please send the product directly. When the product arrives, a refund will be processed after checking the product.
Only the product price excluding the shipping cost will be refunded.
Please wrap the product clean and send it to me.
This is a case where an exchange or return is not possible.
1. When the product is off.
2. This is the case of perfume and product contamination.
3. If the product is damaged arbitrarily.